Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Information:

• Contact Information: Your name, email address, phone number, and address.
• Account Information: Username, password, and profile information, including any preferences or settings you set.
• Payment Information: Credit card details, billing address, and transaction history. (Note: Payment information is processed securely via third-party payment processors, and we do not store full credit card details on our servers.)

1.2 Non-Personal Information:

• Usage Data: Information about your interactions with our Service, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
• Device Information: Information about the device you use to access the Service, including device type, operating system, and unique device identifiers.

1.3 Location Information:

If you permit our application to access location services, we may collect information about your precise or approximate location based on your device’s GPS settings to provide location-based services.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• To provide, operate, and maintain our Service.
• To process transactions and manage payments.
• To communicate with you, including sending you updates, security alerts, and support messages.
• To improve our Service and develop new products, services, and features.
• To personalize your experience on our Service.
• To detect, prevent, and address technical issues, fraud, and illegal activities.
• To comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• With Other Users: When you interact with other users on the Service (e.g., when a customer hires a service provider), certain information, such as your name, contact information, and job details, may be shared to facilitate the transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your consent or at your direction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Service. Cookies are small data files stored on your device that help us improve your experience. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Service may become inaccessible or not function properly.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You have the right to opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at info@taskpal.co.za.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.